01
Visit planning & hospital coordination
For patients who need a practical route before they arrive, or who already know the hospital but want the details checked.
PRIVATE PATIENT SUPPORT · CHINA
We Connect. We Care.
专业连接，用心服务。
BILINGUAL · NON-CLINICAL · BY APPOINTMENT
Cross-border care coordination across China
Founder-led, non-clinical support for international patients who need help with hospital appointments, arrival logistics and on-site language support. Start with a free 15-minute conversation; no full medical records are needed in the public form.
Free first conversationUS$199 visit coordinationUS$299 / hospital day
Independent, non-clinical support. Diagnosis and treatment decisions stay with licensed hospitals and doctors.
Bilingual coordinationEnglish and Chinese support
Written scope firstKnow what is included
Minimum informationPrivacy-conscious first contact
Separate feesHospital costs paid to hospital
DIRECT ANSWERS FOR YOUR NEXT QUESTION
Start with the guide that matches your situation.
These short pages explain the process, the practical hospital-day support, the reference fees and the limits of the service. They are written to be read on their own and updated when the public scope changes.
01
How the coordination works
From a free first conversation to a written scope and a named coordinator.
Read the guide 02What happens around a hospital visit
The practical support available before, during and after an agreed hospital day.
Read the guide 03Fees, inclusions and exclusions
Reference prices, what is separate, and what must be confirmed in writing.
Read the guide 04Frequently asked questions
Plain answers about doctors, guarantees, payments, cities, privacy and emergencies.
Read the guideTHE SUPPORT LAYER AROUND THE VISIT
Everything practical. Nothing clinical.
A private coordinator helps turn a fragmented hospital day into a sequence you can understand, prepare for and complete.
02
Bilingual hospital day
On-site English–Chinese support for registration, payment, navigation, examination steps, questions and visit notes.
03
Arrival & city settling
A coordinated landing in China, including airport meeting, licensed ride coordination, hotel orientation and the route to the first visit.
04
Remote appointment coordination
Before travelling, ask whether a hospital can accept a remote consultation. We coordinate the request, time zone, document checklist and connection details, subject to the provider's acceptance and applicable requirements.
Request a remote appointmentPRIVATE SUPPORT FEES · USD
Professional support for every important step.
The first consultation is free. Send your basic information and case materials through the agreed channel, receive an initial coordination plan, and confirm the scope in writing before any service fee begins.
COORDINATION
Visit & Process Coordination
US$199/ one request
One patient, one hospital and one appointment request through the official channel. No on-site accompaniment.
ARRIVAL
First Arrival Reception
US$199/ up to 2 hours
One arrival meeting and city handover, up to 2 hours from the agreed meeting time. Vehicle, waiting extensions and hotel charges are separate.
CORE SERVICE
ON-SITE
Bilingual Hospital Companion
US$299/ hospital day
One patient at one hospital, with bilingual practical support for the agreed hospital day. Daily hours, waiting time and any extended coverage are confirmed in writing.
PRIVATE JOURNEY
Multi-day Private Journey
US$2,999/ full-service plan
A tailored multi-day China medical-visit itinerary with daily support, airport transfers, coordination of the planned itinerary and room reservations. Accommodation charges are not included.
Indicative service fees only. Final written quote before booking. Hospital treatment, examination, medication, transport, hotel, visa, insurance and other third-party costs are excluded. USD figures are indicative, not a live exchange rate.
Hospital charges are paid directly to the hospital or licensed provider. Carenomi fees are quoted separately.
Reference pricing updated 2026-09-16. Availability, daily coverage, nights, holidays, other cities, specialist interpreting and extended support are confirmed by written quote before booking. No unapproved extras.
YOUR SUPPORT BUDGET
Build a service-fee estimate.
Hospital and travel costs are not included. This is a planning estimate, not an appointment, final quote or payment request.
ESTIMATED CARENOMI FEE
Excluded: hospital/doctor fees, official visa charges, agency fees, vehicles, accommodation, insurance, specialist translation and unconfirmed overtime.
Availability is checked before booking. No payment is taken here.
SOURCES & VERIFICATION
Know what each claim is based on.
Official public information, our published service scope and actual delivery evidence are different things. A source link is not a partnership or endorsement.
Official source
Open sourceEntry and transit rules
National Immigration Administration policy page, dated 2026-08-20. Page retrieved on 2026-09-15; individual eligibility and the purpose of travel still require official confirmation.
Hospital source
Open sourceHospital international-patient services
Jiahui's international-patient page describes physician teleconsultation and patient support. Reviewed from the 2026-09-15 research snapshot. This does not establish a Carenomi partnership or confirm an available appointment.
Our published scope
Review feesService fees, limits and exclusions
Reference pricing version 2026-09-16. Core prices and the estimator use the same service catalogue. Custom support is quoted separately after the scope is reviewed.
No independent reception or medical-quality rating is claimed. External information can change; entry rules and provider availability must be rechecked for each journey. Public scope reviewed 7 October 2026.
ABOUT THE SERVICE
A founder-led pilot service across selected cities in China.
Carenomi is currently operated by a small founder-led team. We keep the service intentionally personal: every booking is confirmed with a named coordinator, a written scope and a clear time window before any paid work begins.
FOUNDER & COORDINATOR
Mr Shao
- Service footprint
- China · selected cities
- Languages
- English and Chinese
- Service hours
- By appointment, 10:00–22:00 Beijing time
- Public coverage
- Beijing, Shanghai and Guangzhou
Availability varies by city and is confirmed case by case. Carenomi is not a hospital, insurer, emergency service or travel agency.
THE LINE WE DO NOT CROSS
Trust needs a clear edge.
Carenomi is an independent, non-clinical support business. This is not a disclaimer hidden at the bottom; it is how the service is designed.
WE CAN HELP WITH
- Hospital route, campus and appointment preparation
- Registration, payment, examination and report workflows
- Administrative and medical-setting language support
- Airport meeting and licensed transport coordination
- Accommodation information and city logistics
- Patient-authorised organisation of existing documents
WE DO NOT PROVIDE
- Diagnosis, treatment recommendations or clinical interpretation
- Guaranteed appointments, beds, visas or outcomes
- Emergency triage, ambulance operation or nursing care
- Prescription decisions or prescription medicine purchasing
- Collection of hospital treatment fees
- Unapproved claims of hospital partnership or special access
BEFORE YOU BOOK
The important questions, answered plainly.
A good service should make the limits as easy to understand as the benefits.
Ask a different questionWe can help you understand official hospital options and contact the appropriate public channel. We do not diagnose, rank doctors or recommend a treatment. Clinical suitability is decided by the hospital and doctor.
No. We can coordinate through official channels and prepare the required information, but schedules, acceptance, fees and admission are confirmed only by the hospital.
The written quote will list the exact scope. Depending on the plan, this may include planning, coordination, on-site support, language assistance and an administrative summary. Hospital and third-party charges are separate.
You pay medical, examination, medicine and hospital charges directly to the hospital or licensed provider. Carenomi does not collect hospital treatment fees.
Start with dates, language, destination, known hospital or visit type and the practical support you need. After initial contact, we will provide an agreed channel for relevant case materials. Do not upload passport numbers, full medical records or imaging files to this public form.
No. For severe or rapidly worsening symptoms, call 120 or go directly to an emergency department. Carenomi does not provide emergency triage, nursing or clinical care.
The initial service is English and Chinese across Shanghai, Guangzhou and Beijing. Other languages or cities may be assessed separately and must be confirmed in writing before booking.
You can request coordination for a hospital's remote appointment. The hospital decides whether it can accept the case, which materials it needs and what clinical fees apply. Administrative coordination is quoted after the practical scope is reviewed; it is not a doctor's consultation or medical advice.
No. We can help assemble an official-source checklist and request relevant documents from the hospital. Authorities decide visas and entry; hospitals decide whether to issue their documents. Any agency referral is subject to the provider's identity, scope and charges being verified. No agency partnership is currently claimed.
The first consultation is free. After reviewing the practical request and relevant materials, we confirm the service scope, dates, available coordinator and fee in writing. The listed reference prices are for the core services; custom support and third-party costs are quoted separately.
START WITH THE PRACTICAL DETAILS
Start with a free consultation.
The first conversation is free. Leave a contact and a short request; we will clarify the details together. Paid work begins only after the scope is confirmed in writing.
hello@carenomi.comBusiness email · monitored by the founder
WhatsApp · @carenomi667Message the coordinator directly
Response and service window: 10:00–22:00 Beijing time, by appointment.
Emergency or rapidly worsening symptoms: call 120 or go to an emergency department. Do not wait for a website reply.
REQUEST RECEIVED SECURELY
Your request is now in the private inbox.
Carenomi can now follow up using your preferred contact. You may also open your own email draft or WhatsApp message below if you want to make direct contact immediately.
Request reference-Keep this number when contacting us about this request.
What happens next
No payment is due from this submission. Do not send card or banking credentials.
Payment statusAwaiting written confirmation · no payment taken
- Service order
- Pending
- Payment request
- Not created
When a licensed online payment provider is connected, any required 3DS verification will happen on the provider or your bank's secure page. Carenomi does not request raw card details.