# Carenomi

> Carenomi is an independent, bilingual, non-clinical coordination service for international patients and families arranging practical hospital visits in China.

This curated overview was reviewed on 7 October 2026. Use the linked canonical pages as the source of truth for current service scope, reference fees, cities and boundaries. A hospital or licensed provider remains responsible for clinical assessment, diagnosis, treatment, acceptance and medical charges.

## Start here

- [English overview](https://carenomi.com/en/): What Carenomi can coordinate and what it does not provide.
- [中文概览](https://carenomi.com/zh/): 中文服务范围、实际支持和边界。
- [How it works](https://carenomi.com/en/how-it-works/): Four steps from a free first conversation to written scope confirmation.
- [服务流程](https://carenomi.com/zh/how-it-works/): 从首次沟通到书面确认的中文流程。

## Practical guides

- [Hospital visit support](https://carenomi.com/en/hospital-visit-support/): Practical English-Chinese support before, during and after an agreed hospital visit.
- [到院支持](https://carenomi.com/zh/hospital-visit-support/): 到院前、当天与结束后的实际事务协助。
- [Fees and scope](https://carenomi.com/en/fees-and-scope/): Reference service fees, inclusions, exclusions and payment boundaries.
- [费用与范围](https://carenomi.com/zh/fees-and-scope/): 参考服务费、包含项目、不包含项目和付款边界。
- [FAQ](https://carenomi.com/en/faq/): Plain answers about doctors, appointments, hospitals, emergencies, privacy and fees.
- [常见问题](https://carenomi.com/zh/faq/): 关于医生、预约、医院、急诊、隐私和费用的明确说明。

## Service boundaries

- Carenomi is not a hospital, medical provider, insurer, emergency service or travel agency.
- Carenomi does not diagnose, interpret results clinically, recommend treatment, provide nursing or guarantee appointments, beds, visas or outcomes.
- Patients pay hospital, doctor, examination, medicine, treatment and other third-party charges directly to the relevant provider.
- Public forms should contain only short practical details. Relevant case materials are shared later through an agreed private channel.

## Contact and interpretation

- [Start a free conversation](https://carenomi.com/#consultation): The first conversation is free; paid work starts after written scope confirmation.
- Public service cities are Beijing, Shanghai and Guangzhou by prior confirmation. Other cities and languages require a separate written check.
- This file is a navigation aid, not a medical recommendation, hospital acceptance, visa decision or payment request.

## Optional external context

- [China National Immigration Administration policy page](https://www.nia.gov.cn/n741440/n741577/c1731205/content.html): Official source to re-check entry and transit rules; individual eligibility must be confirmed with the authorities.
- [Jiahui international patient service page](https://www.jiahui.com/en/service/36): Example of publicly described hospital-side patient services; it does not indicate a Carenomi partnership or appointment availability.